Notices

Legal Notices

Latham Crafted Ltd
Registered Address: 31 Brwynen Las, Neath, Wales, SA10 7RQ
Company Number: 16494634
This page sets out the terms governing your use of our website, our data practices, and our cookies usage.

1. Website Terms & Conditions

1.1 Acceptance of Terms

By accessing or browsing this website, you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use immediately.

1.2 About Us

Latham Crafted Ltd manufactures bespoke carpentry and joinery products for the construction industry and private clients. All content on this site is provided for general information only.

1.3 Use of Website

You agree not to misuse this website, interfere with its functionality, or attempt to access server data, restricted areas, or systems. The content is for lawful personal or business reference only and must not be exploited commercially without written permission.

1.4 Intellectual Property

All text, design, imagery, branding, and digital materials displayed on this website remain the exclusive property of Latham Crafted Ltd. You may not reproduce, modify, distribute, or store content without express written permission.

1.5 Product Information

Descriptions of services and capabilities are provided as general guidance only. Specifications, manufacturing details, and availability may vary. Bespoke manufacturing is subject to quotation, design approval, and written contractual terms.

1.6 Limitation of Liability

We take reasonable steps to ensure website accuracy but make no guarantees regarding completeness or suitability. Latham Crafted Ltd is not liable for:

  • indirect or consequential loss;
  • business interruption, profit loss, or data loss;
  • reliance placed on website content.
    Nothing in these terms limits liability where prohibited by law.

1.7 Links to External Websites

Any external links provided are for convenience. We do not endorse and are not responsible for external content, security, or accuracy.

1.8 Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of revised terms.

2. Terms of Business

2.1 Quotations & Orders

All quotations are valid for a stated period and may be withdrawn at any time. Orders are confirmed only once acknowledged in writing. Bespoke manufacturing requires approved drawings or specifications.

2.2 Production & Lead Times

Lead times are estimates only. We will use reasonable care to meet agreed timescales but cannot accept liability for delays caused by supply chain issues, material availability, or circumstances beyond our control.

2.3 Pricing & Payment

Prices exclude VAT unless stated otherwise. Payment terms will be confirmed at order stage. Latham Crafted Ltd reserves the right to pause production or delivery if payment terms are not met.

2.4 Delivery & Risk

Goods may be collected or delivered via agreed methods. Risk transfers to the customer upon delivery or collection. Customers must inspect goods within reasonable timeframes and report defects promptly.

2.5 Returns & Bespoke Manufacturing

As a specialist manufacturer, custom-made products cannot be returned unless defective. Defects must be evidenced, and we reserve the right to repair or replace items within reasonable time.

2.6 Warranty

We warrant that our products will be manufactured with reasonable care and skill. No warranty applies to damage arising from incorrect installation, environmental factors, misuse, or modification by third parties.

3. Privacy Policy

3.1 Data We Collect

We may collect:

  • contact details provided via enquiry forms, email, or phone;
  • project specifications submitted for quotations;
  • technical information such as IP address, device data, browser type;
  • cookies and usage analytics.

3.2 How We Use Your Data

Data is used to:

  • respond to enquiries;
  • issue quotations and manage orders;
  • improve website performance;
  • comply with legal obligations;
  • manage customer relationships.

We do not sell, trade, or rent personal data.

3.3 Lawful Basis for Processing

Processing is based on:

  • legitimate interest (responding to enquiries, business management);
  • contractual necessity (creating quotations, fulfilling orders);
  • consent (for optional marketing communications).

3.4 Data Sharing

We may share data with:

  • delivery partners;
  • IT or hosting providers;
  • professional advisers;
  • regulatory authorities where required by law.
    All partners are bound by confidentiality and data protection obligations.

3.5 Data Retention

We keep personal and project data only as long as necessary for business, accounting, or legal compliance purposes.

3.6 Your Rights

You have the right to:

  • request access to your data;
  • correct inaccurate data;
  • request deletion where lawful;
  • object to processing;
  • request restriction of use.
    You may contact us to exercise any rights.

4. Cookies Policy

4.1 What Cookies We Use

Our website may use:

  • essential cookies for core functionality;
  • performance cookies for analytics;
  • preference cookies to remember settings.

4.2 Managing Cookies

Most browsers allow you to disable or delete cookies. Doing so may reduce website performance or functionality.

4.3 Third-Party Cookies

Analytics providers may place cookies to monitor website traffic and usage patterns. These cookies do not identify you personally.

5. Contact Details

For queries about these policies or your personal data, contact:

Latham Crafted Ltd
31 Brwynen Las, Neath, Wales, SA10 7RQ
Company No. 16494634
info@lathamcrafted.co.uk